If you receive an item that is defective you may return the item within 30 days of receiving it at no charge to you, contact the seller via eBay to have the item picked up and a replacement sent or refund issued. If you are unhappy with the item you may return it within 30 days of receiving it, return shipping charges apply.
All international sales are final. We currently do not accept returns/exchanges for international returns.
Should you need to cancel an order that’s already been placed during our normal business hours of Monday thru Friday – 9AM to 5:30PM Central, we suggest you give us a call at 1-(800)-285-8145 to guarantee your order is canceled and promptly refunded. Please note, our cut off ship time is at 3:00 PM central time zone. If your order ships during this time and you still need to cancel, there is a $20 re-route and cancel fee.
After Hours Cancellation:
Contact the seller via ebay email to ensure your order is cancelled on time. Our friendly customer service reps will address your issues first thing Monday morning.
All International sales are final. We currently do not accept returns/exchanges for international returns.
INSTRUCTIONS: If you feel you need to make a return, please contact us at 1-800-285-8145 and ask for returns. You will then be given instructions for the return.